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Adults

Children

Infants

Offer Deals

Flight Offer Deals

Abu Dhabi

Heathrow to Abu Dhabi

Book Between: Tue Nov, 2024 - Tue Dec, 2024

Economy, Return

Starts From, £ 782 /-

Heathrow to Abu Dhabi

Book Between: Tue Nov, 2024 - Tue Dec, 2024

Economy, Return

Starts From, £ 782 /-

Istanbul

Heathrow to Istanbul

Starts From, £ 236 /-

Heathrow to Istanbul

Book Between: Nov, 24 - Dec, 24

Economy, Return

Starts From, £ 236 /-

Singapore

Heathrow to Singapore

Starts From, £ 621 /-

Heathrow to Singapore

Book Between: Nov, 24 - Dec, 24

Economy, Return

Starts From, £ 621 /-

Nairobi

Heathrow to Nairobi

Starts From, £ 520 /-

Heathrow to Nairobi

Book Between: Nov, 24 - Dec, 24

Economy, Return

Starts From, £ 520 /-

Dubai

Heathrow to Dubai

Starts From, £ 364 /-

Heathrow to Dubai

Book Between: Nov, 24 - Dec, 24

Economy, Return

Starts From, £ 364 /-

Why Flights Universe

Our Great Flight Options

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Service 01

Pre-Book Your Baggage

  • Pre-book your baggage
  • Allowance now and save up
  • 90% of baggage charges
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Service 02

Reserve preferred seat!

  • What will it be, window or aisle?
  • Select your preferred seat prior
  • Reserved for you.
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Service 03

Enjoy stress-free travel

  • Travel stress-free by getting
  • Covered for flight modification
  • Cancellation, accident & medical

Why Choose Us

Ever since Flights Universe was established, we’ve challenged ourselves to do everything that we can to help our clients. Aware that people often find travel agencies stressful, our experienced team will be on hand to make the process as convenient as possible by offering you their expertise and advice. If we receive an enquiry from you during our office opening times, we will respond within an hour, guaranteeing that you’ll get fast, personal, and effective communication regardless of the question or request. And, even outside those hours, we continue to monitor our phones and emails to make sure you aren’t kept waiting.We believe at Flights Universe that getting to know our clients, give us a better understanding of what their needs are and differentiates us from our competitors.

We Provide Best Quality Services

Customer satisfaction is always our top priority. Here at Flights Universe, We never let our passengers down. We have the experience, expertises, and resources to ensure that your trip goes off without a hitch. After more than 10 years in the industry, we have never missed a transfer and we’ve never left passengers stranded at the airport.You can look forward to your tour knowing that the experts have everything in hand.

We Embraced Technology

We’ve embraced technology within our customer support centres, transforming our systems to ensure that we can closely track all flights and travel arrangements. We make sure that each one of our customers get proper notifications about their flight, so they never miss their flights. We want you to have the utmost confidence in booking your trip with Flights Universe. You can rely on us to deliver top notch services and trust, these are the foundations of who we are.

We Always Pick Your Phone

We offer a quick and effective response to any enquiries so that you aren’t kept waiting for an answer. If you contact us during our office opening times, we will make sure you receive a response within an hour so that you can be sure you’re being listened to. And, even outside these hours, we will be monitoring our phones and emails to make sure that you hear back from us as quickly as possible. We are used to dealing with unforeseen, So if anything goes wrong, will take care of reworking your itinerary.

We Offer Multiple Payment Plans

We do not have a rigid policy when it comes to organizing your trip; we flexible payment plans so our customer don't have to worry about paying all upfront. Our soft & customer supportive policies are also ensure mutual understanding and benefits for our clients, because we know our satisfied travellers will be future ambassadors for promoting us.

asked questions

Flight Asked Questions

If you landed here then there must be a question. We have tried to answer most of the frequently asked questions, but if you need more help please call us on 0203-957-8797.

The Steps to Flight Reservation

Yes, infants (below 24 months old) need to be booked a flight ticket. This ticket should be booked from your agent if you need a SEAT for your infant. In that case, you will have to pay a child fare. This fare can be more/less than 70% of adult fare + taxes.

However, if you do not need a seat for the baby and will prefer to carry her/him in your laps, you may pay  infant fare (around more/less 10% of adult fare + taxes) either at the airport or at the time of reservation.

By using an open-jaw ticket, you can book to fly from a different airport on return. Also you can fly from Heathrow and return at Manchester (etc) if the airline you are booked with operates to/from both airports. However such a ticket can be slightly expensive than a usual ticket.

Early reservation, at least six months before date of travel is cheaper and travelers get more choice among airline, flying out dates etc as seats are open and available at most popular airlines.

In plain words, last minute reservation is a gamble that is more often lost than won. Especially in peak seasons, seats at the last minute are scarcely available and can be very expensive. Therefore, leaving your travel arrangements to last minute is not recommended.

It is not necessary that if you are going to the same destination and have same dates, the fares for that flight will be same for everyone. As some particular number of seats can be on the sale offering promotional or cheap fares, and once that number of seats is filled, the other remaining seats are sold at regular fares. Such as, Fare for class X(20 seats) in economy cabin can be cheaper than class Y(10 seats) in economy cabin etc. Hence, the best is served to the early birds.

Also, in case where each group member has a different date to depart or return, the fares can be different too based on the availability of seats. Therefore, it is highly recommended to reserve group reservations as early as possible and make full payments well in time. 

The Group Reservation must be made in advance as obtaining seats on a particular date can be difficult. Moreover, some airline do not permit reservations booked for more than 6 people together while some carriers offer special cheap group flight fares. Special fares can only be availed by advance reservations. The booking can be made over the phone; however it is better to send names / passport numbers in email, in case of a larger group.

In order to control the unauthorized use of lost and stolen cards, the following requirements are to be fulfilled by the card holder, when paying for someone else's flights. This is to verify that the card is being used with the consent and full knowledge of the card holder.
When making a purchase with a third party card, the card holder must email, (as as attachment)

  1. Colored scan of front and back side of the card being used. Please note the card number as well as the signatures must be clearly readable,
  2. Scan of the Cardholder's as well as the traveler's passports (first page only). 
  3. The card holder must fill, sign and attach the standard 'Authorization Letter'.
  4. The amount charged by our company must be verified by the card holder in written and s/he must provide the 'Authorization Code' of the transaction as well. Both of these can be obtained from your Bank manager, or by checking your bank statement.
  5. The transaction amount should be stated in exact pounds and pence as appearing on the Bank statement / bank records. Also, the authorization code provided must match with our records. In case of a mismatch or any discrepancy, the company will not be liable to carry the business any further and cancellation charges may be taken.

The standard charges that apply on use of a third party card are 20 GBP* record verification costs. All the above conditions are applicable in all cases, without any exceptions.

Print out the ticket and keep it in hand, along with your passport at the airport during check-in.  Also, 48 to 72 hours before flights, always make a call to the Travel agent OR the airline directly, to verify that your flights are departing or arriving at the scheduled times as there can be a schedule revision from the airline's side, either before or after flight reservation and ticket issuance.

There are two types of reservations, a reservation on deposit and a reservation on full payment.

  • In case of paying only a deposit or part payment, you will receive the 'Booking Confirmation' email with the 'Booking Reference Number' written on the top of your itinerary. This booking reference is the booking identity in the airline's system and assures you that your seat has been reserved until the given deadline for the full payment.
  • However, when full payment is paid and the client fulfills all other procedural requirements as stated by the agents in the 'Confirmatory email', the client will receive an e-ticket with a long number written on the top. The e-ticket is a valid travel document confirming both reservation and issuance of the tickets.

It is necessary that you  notify the agent in case where your name spelling, title or order of name does not match your passport. A person cannot travel incase where her/his name on  the passport is not exactly the same as mentioned on the tickets.

No, you may reserve your flights at as low as 30 GBP  and get a seat booked on your name, However reservation on deposit does not  guarantee that same fare will remain available, A deposit only guarantees that  you are booked for that date, on the mentioned flights and until the last date  to make full payment. It is recommended that full payment should be made well  in time to avoid fare or tax hikes, that are payable once applied.

No, there is no extra 'reservation fee' for booking a  ticket on internet or phone. The traveler is to pay the flight fare and airport  taxes only. However, flight insurance, IATA insurance, credit card, third party  card or availing any 'special facility' may cause additional charges. *For  special services, please inquire when making a reservation.

Tongue Twisting Travel Terminology

Ground Elapse / Touch Down: If it is written on your ticket that you have a 'DIRECT FLIGHT' and not specifically 'NON-STOP FLIGHT' it means that there can be a midway stop for refueling etc. During this stop disembarking is not required. It is usually, a few minutes long or less than an hour only and the flight departs immediately after fueling.

A Holiday Package: is the term to summarize buying hotels, accommodation, flights, insurance, car hire or other such services from one company as a whole package.

  • Exclusive Fare: it is the 'Base Fare' only and does not include taxes. You will be quoted taxes together with the fare, when making a flight reservation or if you are inquiring about the total cost of the journey. All fares and taxes must be paid as 'one total amount' at the time of Ticket Issuance/reservation.
  • Inclusive Fare: It is the 'total flight cost' that includes the Base Fare as well as Taxes. However, one must always inquire if there are any charges applicable on use of a Credit Card.

*Please note, in the ‘travel world’ the term 'Exclusive' does not mean 'Special' and clearly refers to the fare being 'subject to taxes' upon reservation.

You can demand a Fare Breakdown, in case you are wondering about how much the Basic fare is, and what the taxes are on your tickets. Usually, when a price is quoted by a travel agent, it includes taxes. However, it is always good to ask, if the fare is 'Inclusive' or 'exclusive'.

The flight ticket consists of two basic parts:

  1. Base Fare is the basic cost of the ticket that is announced by the airline annually, seasonally, or as a promotion.
  2. Tax, is a composition of the tax applicable on the basic fare, as well as the Government and Airport taxes. All individuals are subjected to pay taxes as applicable on purchase of the goods / air ticket.

An Open-Jaw trip means that you are flying from airport A to B, however you can return from airport C back to A. That is, the same return airport is not necessary.

Another example is flights to Harare from London followed by return flight from Johannesburg to London. In this example, the traveler did not take his return trip from Harare; instead he took off from Johannesburg. Hence, if you have plans to take a cruise or road trip to another destination, after arrival you can always fly back from another country or city without restriction, if you have an Open-Jaw ticket booked.

If an e-ticket is lost in printed form or soft form, and you do not have the long number any more, you can dial to the airline and tell them your surname and first name to get the tickets emailed to you again. Also, e-tickets can be requested from Travel Agents, when a reservation is done through an agency.

The 'E' in an 'e-ticket' stands for 'electronic ticket'. As the name suggests, it is a digital or computerized ticket that is sent through email, fax or other channels. The E-ticket bears a long number at the top, this is to be given to the airline desk at check in time, and the airline is able to trace all the record of the passenger with the help of the long number written on the e-ticket.

In appearance, e-ticket looks like a paper ticket, however the good part of the deal is, you can lose it, reprint it and get it back again, any time. International Air Transport Association greatly favors e-ticketing system and all top-notch International airline issue e-tickets only. Once you get an e-ticket you no longer require a paper ticket, as the former is the 'modern alternate' of the later.

The 'E' in an 'e-ticket' stands for 'electronic ticket'. As the name suggests, it is a digital or computerized ticket that is sent through email, fax or other channels. The E-ticket bears a long number at the top, this is to be given to the airline desk at check in time, and the airline is able to trace all the record of the passenger with the help of the long number written on the e-ticket.

In appearance, e-ticket looks like a paper ticket, however the good part of the deal is, you can lose it, reprint it and get it back again, any time. International Air Transport Association greatly favors e-ticketing system and all top-notch International airline issue e-tickets only. Once you get an e-ticket you no longer require a paper ticket, as the former is the 'modern alternate' of the later.

A 'DIRECT FLIGHT' does not mean a 'Non-stop' flight. However, a 'Direct Flight' will not require you to get out of the plane midway, for a change-over yet; it may touch down on the way for refueling. This Touchdown for ‘usually’ refueling is called Ground Elapse.

Whereas, a 'NON STOP' flight does not require a changeover, switching planes or even stopping for refueling. As the name sounds, it operates nonstop between two airports.